Privacy Policy

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PRIVACY POLICY

Short North Alliance is committed to maintaining robust privacy protections for its users.  Our Privacy Policy (“Privacy Policy”) is designed to help you understand how we collect, use and safeguard the information you provide to us and to assist you in making informed decisions when using our Service.  

For purposes of this Agreement, “Site” refers to the Short North Alliance’s website, which can be accessed at www.shortnorth.org. “Service” refers to the Short North Alliance’s services accessed via the Site. The terms “we,” “us,” and “our” refer to the Short North Alliance. “You” refers to you, as a user of our Site or our Service. 

By accessing our Site or our Service, you accept our Privacy Policy and Terms and Conditions (found here: www.shortnorth.org/terms-and-conditions), and you consent to our collection, storage, use and disclosure of your Personal Information as described in this Privacy Policy.

I. INFORMATION WE COLLECT

We collect “Non-Personal Information” and “Personal Information.” Non-Personal Information includes information that cannot be used to personally identify you, such as anonymous usage data, general demographic information we may collect, referring/exit pages and URLs, platform types, preferences you submit and preferences that are generated based on the data you submit and number of clicks. Personal Information includes your email address, which you submit to us through the registration process at the Site.

  • Information collected via Technology

To activate the Service you do not need to submit any Personal Information other than your email address. However, in an effort to improve the quality of the Service, we track information provided to us by your browser or by our software application when you view or use the Service, such as the website you came from (known as the “referring URL”), the type of browser you use, the device from which you connected to the Service, the time and date of access, and other information that does not personally identify you. We track this information using cookies, or small text files which include an anonymous unique identifier. Cookies are sent to a user’s browser from our servers and are stored on the user’s computer hard drive. Sending a cookie to a user’s browser enables us to collect Non-Personal information about that user and keep a record of the user’s preferences when utilizing our services, both on an individual and aggregate basis.

The Company may use both persistent and session cookies; persistent cookies remain on your computer after you close your session and until you delete them, while session cookies expire when you close your browser.

  • Information you provide us by registering for an account

In addition to the information provided automatically by your browser when you visit the Site, to become a subscriber to the Service you will need to create a personal profile. You can create a profile by registering with the Service and entering your email address, and creating a user name and a password. By registering, you are authorizing us to collect, store and use your email address in accordance with this Privacy Policy.

  • Children’s Privacy

The Site and the Service are not directed to anyone under the age of 13. The Site does not knowingly collect or solicit information from anyone under the age of 13, or allow anyone under the age of 13 to sign up for the Service. In the event that we learn that we have gathered personal information from anyone under the age of 13 without the consent of a parent or guardian, we will delete that information as soon as possible. If you believe we have collected such information, please contact us at info@shortnorth.org. 

II. HOW WE USE AND SHARE INFORMATION

  • Personal Information:

Except as otherwise stated in this Privacy Policy, we do not sell, trade, rent or otherwise share for marketing purposes your Personal Information with third parties without your consent. We do share Personal Information with vendors who are performing services for the Company, such as the servers for our email communications who are provided access to user’s email address for purposes of sending emails from us. Those vendors use your Personal Information only at our direction and in accordance with our Privacy Policy.

In general, the Personal Information you provide to us is used to help us communicate with you. For example, we use Personal Information to contact users in response to questions, solicit feedback from users, provide technical support, and inform users about promotional offers.

We may share Personal Information with outside parties if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to meet any applicable legal process or enforceable governmental request; to enforce applicable Terms of Service, including investigation of potential violations; address fraud, security or technical concerns; or to protect against harm to the rights, property, or safety of our users or the public as required or permitted by law. 

  • Non-Personal Information

In general, we use Non-Personal Information to help us improve the Service and customize the user experience. We also aggregate Non-Personal Information in order to track trends and analyze use patterns on the Site. This Privacy Policy does not limit in any way our use or disclosure of Non-Personal Information and we reserve the right to use and disclose such Non-Personal Information to our partners, advertisers and other third parties at our discretion.

In the event we undergo a business transaction such as a merger, acquisition by another company, or sale of all or a portion of our assets, your Personal Information may be among the assets transferred. You acknowledge and consent that such transfers may occur and are permitted by this Privacy Policy, and that any acquirer of our assets may continue to process your Personal Information as set forth in this Privacy Policy. If our information practices change at any time in the future, we will post the policy changes to the Site so that you may opt out of the new information practices. We suggest that you check the Site periodically if you are concerned about how your information is used.

III. HOW WE PROTECT INFORMATION

We implement security measures designed to protect your information from unauthorized access. Your account is protected by your account password and we urge you to take steps to keep your personal information safe by not disclosing your password and by logging out of your account after each use. We further protect your information from potential security breaches by implementing certain technological security measures including encryption, firewalls and secure socket layer technology. However, these measures do not guarantee that your information will not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software. By using our Service, you acknowledge that you understand and agree to assume these risks.

IV. YOUR RIGHTS REGARDING THE USE OF YOUR PERSONAL INFORMATION

You have the right at any time to prevent us from contacting you for marketing purposes.  When we send a promotional communication to a user, the user can opt out of further promotional communications by following the unsubscribe instructions provided in each promotional e-mail. Please note that notwithstanding the promotional preferences you indicate by either unsubscribing, we may continue to send you administrative emails including, for example, periodic updates to our Privacy Policy.

V. LINKS TO OTHER WEBSITES

As part of the Service, we may provide links to or compatibility with other websites or applications. However, we are not responsible for the privacy practices employed by those websites or the information or content they contain. This Privacy Policy applies solely to information collected by us through the Site and the Service. Therefore, this Privacy Policy does not apply to your use of a third party website accessed by selecting a link on our Site or via our Service. To the extent that you access or use the Service through or on another website or application, then the privacy policy of that other website or application will apply to your access or use of that site or application. We encourage our users to read the privacy statements of other websites before proceeding to use them.

VI. CHANGES TO OUR PRIVACY POLICY

The Company reserves the right to change this policy and our Terms of Service at any time.  We will notify you of significant changes to our Privacy Policy by sending a notice to the primary email address specified in your account or by placing a prominent notice on our site. Significant changes will go into effect 30 days following such notification. Non-material changes or clarifications will take effect immediately. You should periodically check the Site and this privacy page for updates.

VII. CONTACT US

If you have any questions regarding this Privacy Policy or the practices of this Site, please contact us by sending an email to info@shortnorth.org

SMS Messaging Terms and Conditions

Effective Date: February 10, 2025

By subscribing to or using the SMS messaging service via the Ambassador Hotline (the “Service”), you agree to the following terms and conditions (“Terms”). Please read them carefully. If you do not agree with these Terms, do not use the Service.

1. Consent to Receive SMS Messages

By opting into our SMS service, you consent to receive automated and/or marketing text messages from Short North Alliance at the phone number you provided. These messages may include updates, promotional offers, or alerts. Standard message and data rates may apply.

2. Opt-In and Enrollment

To opt-in, text Short North to (614) 636-5100, or opt-in on our Contact Us page at https://shortnorth.org/contact/. You may receive a confirmation message upon successful enrollment.

3. Opt-Out and Unsubscribing

You may opt out of receiving SMS messages at any time by texting “STOP” to (614) 636-5100. After you opt-out, you will receive a confirmation message indicating that you have unsubscribed, and you will no longer receive messages unless you opt-in again.

To help or get assistance, you may text “HELP” to (614) 636-5100 for more information on how to manage your subscription.

4. Message Frequency

You will receive no proactive messages from this service. The Short North Alliance will only respond to messages that you initiate. Message frequency may vary depending on your interactions with our service.

5. Fees and Charges

Message and data rates may apply from your mobile carrier. Short North Alliance does not charge for sending or receiving SMS messages, but your carrier’s charges may apply. Check with your carrier for their applicable fees.

6. Privacy and Data Use

We are committed to protecting your privacy. Your phone number and other personal information will be used only for sending SMS messages and providing services related to our offerings. We will not share your phone number with third parties for their marketing purposes without your consent. For more details, refer to our Privacy Policy at https://shortnorth.org/privacy-policy/.

7. Service Availability

The SMS service is available in the following countries: United States. Availability and delivery of messages depend on network coverage, and we are not responsible for failures in message delivery due to technical issues, network outages, or incorrect phone numbers.

8. User Responsibilities

You agree to:

  • Provide accurate and up-to-date information when subscribing to the Service.
  • Not use the Service for any illegal, harmful, or fraudulent activities.
  • Not interfere with or disrupt the Service or networks used to provide the Service.

9. Termination and Suspension

We may suspend or terminate your access to the Service at any time, without notice, for any reason, including if you violate these Terms. You may also terminate the Service by texting “STOP” to (614) 636-5100.

10. Limitation of Liability

To the fullest extent permitted by law, Short North Alliance will not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use or inability to use the Service. We are not responsible for any issues caused by your mobile carrier, technical failures, or unauthorized access to your phone number.

11. Amendments to These Terms

Short North Alliance reserves the right to modify or update these Terms at any time. Any changes will be communicated to you via SMS or updated on our website. Continued use of the Service after such changes will constitute your acceptance of the new Terms.

12. Contact Information

For support or questions about the SMS service, please contact us at:

  • Phone: (614) 299-8050
  • Email: info@shortnorth.org
  • Website: www.shortnorth.org/contact

By using the SMS service, you acknowledge that you have read, understood, and agree to these Terms and Conditions.

Last Updated: Our Privacy Policy and SMS Messaging Terms and Conditions were last updated on 2/10/2025.